Order Cancellation Policy

• You may cancel your order at any time before it is processed.
• Once your order has been shipped, it cannot be cancelled, and our standard Exchange Policy will apply.
• Instead of refunds, we offer credit notes or discount codes for future purchases if the order is cancelled before shipping.

Order Cancellations by Party Pallete

Party Pallete reserves the right to cancel orders in the following cases:

• The item is out of stock or unavailable.
• There is a payment issue (e.g., payment declined or failed).
• A pricing or technical error occurred on the website.
• The order is flagged due to suspicious activity or incomplete information.

If your order is cancelled by us, you will be notified via email or SMS, and any paid amount (if applicable) will be adjusted through credit note or discount code.