Privacy Policy

Party Pallete is committed to protecting your personal information and ensuring that it is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop at our website: [www.partypallete.com].

Please read this policy carefully to understand how your personal data is used. We respect your privacy and will never sell or share your personal information with third parties without your consent.

What Information We Collect

When you visit, register, or place an order on our website, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (e.g., credit/debit card information)
  • Other optional information (e.g., special delivery notes or preferences)

When We Collect Information

We collect your information when you:

  • Create an account on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service team
  • Fill out any form on our website (e.g., order notes, feedback)
  • Browse or interact with our website (via cookies)

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders
  • To contact you in case of delivery issues or order confirmations
  • To send shipping updates via email or SMS
  • To respond to customer service requests
  • To improve your browsing experience and personalize product offerings
  • To send promotional updates, if you have subscribed
  • To gather feedback or request reviews after your purchase

How Long We Keep Your Information

We retain your data only as long as it is required to fulfill your order, comply with legal requirements, or serve you better. After that, your information is securely deleted.

All payment-related data is transmitted securely using SSL encryption, and we use Shopify's secure platform to protect your personal and transactional data.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These small files help us:

  • Recognize returning visitors
  • Track preferences and improve page loading
  • Monitor site performance and marketing analytics

You may choose to disable cookies through your browser settings at any time. Permanent cookies are stored for a maximum of 24 months unless you clear them manually.

Your Rights as a Customer

You have the right to:

  • Request details of the personal data we hold about you
  • Ask us to correct, update, or delete your personal data
  • Withdraw consent for marketing emails at any time

To exercise your rights, please contact us at support@partypallete.com.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, feel free to reach out:

  • Email: support@partypallete.com
  • WhatsApp / Phone: +92-XXX-XXXXXXX
  • Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM